Relative to the online sales of training in digital format dematerialized
1 – Presentation
The site https://www.traininglbo.com presents an offer of online sales of training in dematerialized digital format, relating to the world of finance. This offer concerns the training on the LBO case, requested during the interviews in Private Equity. This training has been developed by AlumnEye.
AlumnEye is a limited liability company with a capital of 4.000,00€, registered at the RCS of Paris under the n° 750 700 403, whose head office is established at 66, avenue des Champs Elysées – 75008 Paris (FRANCE).
Contact: Tel: 01.76.39.01.09 or email: firstname.lastname@example.org
2 – Purpose
The present GTC define the rights and obligations of the parties within the framework of the online sale by AlumnEye on its site https://www.traininglbo.com.
Any order made on the site https://www.traininglbo.com is governed by the present GTC and the Policy of treatment of the Personal Data which were accepted, each one in what concerns them, by the Customer before the validation of his order.
3 – Scope of application and pre-contractual information
The present GTC are reserved for consumers only.
In accordance with articles L. 111-1 and L. 111-3 of the French Consumer Code and articles L6353-4 and L6353-8, the price and the essential characteristics of the training sold by electronic means are available in the descriptive card which appears on the site on the page “Courses”.
The Customer is invited to read these GTC by an html link before validating the Order and to check the box confirming his acceptance of them.
The applicable GTC are those in force on the day the order is registered.
It is not possible to create an account on the website https://www.traininglbo.com without having paid for the order. The access to the training and to the document supporting the training, as well as the access to the user account is done only after payment of the order by the customer.
4 – Training rates
The price of the training course sold on the https://www.traininglbo.com website is indicated in the training course description. At the time of the validation of the Order, the price to be paid is the price in euros all included.
5 – Right of withdrawal
5.1 : Waiver of the right of withdrawal:
The training being dematerialized and accessible as soon as the payment is made, the Customer cannot use his right of withdrawal.
The Customer therefore acknowledges that he/she expressly waives his/her right of withdrawal once he/she has paid for the Training LBO course.
5.2 : Satisfied or refunded:
The customer can however ask for a full refund of his purchase on the condition that :
– The payment was made less than 48 hours before the refund request
– The customer has viewed less than 20% of the online training
In case the Customer wants to be refunded because he is not satisfied, TrainingLBO is able to check the time and the day of the payment as well as the percentage of viewing of the video/the training.
6 – Terms of payment
The accepted payment methods are by credit card or by PayPal only. The accepted bank cards are those of the Carte Bleue, Visa, Eurocard / MasterCard networks. The Customer confirms that he/she is the holder of the credit card used to pay for the Order.
The transaction will be recorded and debited at the time of the Order.
The Customer will receive an invoice by email as soon as the payment is made.
7 – Ordering the digital training course
In order to complete the Order, the Customer must complete the following steps:
1. Enter the address of the website https://www.traininglbo.com
2. Follow the instructions of the site and in particular the payment form of the order
3. Validate the Order and the Price
4. Follow the instructions of the online payment server to register your payment data
5. Once the payment has been made, the Customer will receive electronically and without delay :
– a confirmation of the registration of the payment data of the Order
– an acknowledgement of receipt confirming the order and the invoice attached to the email
– a confirmation of the creation of his customer account inviting him to connect to his user account on the website https://www.traininglbo.com and to define a connection password.
AlumnEye commits itself to honor the order within the limits of an obligation of means. In defect, AlumnEye commits itself to inform the Customer.
AlumnEye commits to honor the order within the limits of an obligation of means. In defect, AlumnEye commits itself to inform the Customer.
However, according to the article L. 122-1 of the Code of the consumption, AlumnEye reserves the right to refuse the order if it is abnormal, placed in bad faith or for any other legitimate reason, and in particular, when there is a litigation with the Customer concerning the payment of a previous Order.
8 – Entry into force and duration of the contract
The contract shall come into force on the date of the Order Confirmation and subject to the non-exercise of the right of withdrawal, as defined in Article 5.
9 – Delivery – start of training
In accordance with article L111-1 of the French Consumer Code, the training starts as soon as the client has paid for the order. The training is directly accessible on the website https://www.traininglbo.com, in particular from the Customer account.
10 – Guarantee
AlumnEye commits itself to carry out all the actions planned within the framework of the training chosen by the customer being understood that AlumnEye is subjected to an obligation of means. As such, AlumnEye can be held responsible towards the Customer only in case of proven fault and only for the direct damage resulting from a bad execution of its training services, and excluding any indirect damage. AlumnEye will not be responsible either for the non-finalization of a training session by the Customer, nor for the results of the Customer’s exams/interviews carried out and passed by the Customer, which are the sole responsibility of the Customer.
11 – Intellectual Property
The marks appearing on the site, as well as the whole of the verbal or figurative marks, illustrations, images and logotypes appearing on the trainings, their supports or others, that they are deposited or not, are and will remain the exclusive property of AlumnEye and/or its Partners. Any total or partial reproduction, modification or use of these marks, illustrations, images and logos, for any reason and on any support whatsoever, without the express and prior agreement of AlumnEye, is strictly prohibited. The same applies to any combination or conjunction with any other trademark, symbol, logotype and more generally any distinctive sign intended to form a composite logo. It is the same for any copyright, drawing, model which are and remain the property of AlumnEye.
Within the framework of the respect of the intellectual property rights attached to the course materials or other educational resources placed at the sole disposal of the participants of the training, the Customer refrains from reproducing, directly or indirectly, in whole or in part, from adapting, modifying, translating, representing, marketing or distributing to anyone the aforementioned materials and educational resources sold on the Internet site https://www.traininglbo.com.
12 – Confidentiality – Personal Data
The information requested from the Customer is necessary for the processing of his/her Order. The processing of this information and the purposes for which it is processed are subject to a reinforced prior information of the Customer which is materialized by the Policy of Personal Data Processing by AlumnEye which is brought to the knowledge of the Customer at the earliest at the time of the creation of his Customer account on the site or at the latest at the time of the validation of his Order.
On any of these occasions, the Customer will have the possibility to choose if he wishes or not to receive offers of trainings of AlumnEye, or information via the newsletter of TrainingLBO.
13 – Force Majeure
The execution by the Parties of their obligations under this Agreement will be suspended in case of occurrence of a case of force majeure or which would hinder or delay its execution.
The legitimacy of requests for cancellation due to force majeure is assessed at the sole discretion of each Party on the basis of the documents transmitted.
AlumnEye will proceed, again at its discretion, to the refund of the Order.
14 – Complaints
The Customer must address his possible complaints to email@example.com by electronic way by recalling the reference and the date of the Order. Such claims shall be processed as soon as possible and no later than 30 days from the date of dispatch.
15 – Notifications
The Customer agrees that all notifications to be made in accordance with this Agreement shall be made by e-mail to the address provided by the Customer when opening a user account.
16 – Applicable law – Dispute resolution
These GTC and after acceptance the resulting contract are subject to French law.
16.1 – National Consumer Ombudsman – In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, the Customer, if he so wishes, may refer the matter to the National Consumer Ombudsman. The competent mediator is the Mediator of the private establishments at a distance, you will find his coordinates on the following link: http://www.mediation-net-consommation.com/.
The Customer is informed that the seizure of the mediator can intervene only after having tried beforehand to solve the dispute directly with AlumnEye by a written complaint.
16.2 – In any case, the Customer can also present his possible complaints on the platform of resolution of the disputes put on line by the European Commission. The European Commission will transfer the Customer’s complaint to the notified competent national mediators.
16.3 – Failing this, the French courts shall have sole jurisdiction.